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When will I receive my Alpha Box?

Category: Primary FAQ

For each Alpha Ice Box Subscription, we bill regularly on the first and ship between the 25th and 30th of each month. You will always receive a shipping confirmation with a tracking number in your account, so that you may follow your box’s progress.

How do I get a refund or Exchange and unwanted item? Unfortunately, items in the Alpha Ice Box can not be exchanged nor can the Alpha Ice Box be refunded! Fortunately, if we have made an error in your Alpha Ice Box, we will be willing to exchange the item free of charge!

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