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When Will I billed?

Category: Primary FAQ

You are able to purchase subscriptions on a quarterly or yearly rebillable payment cycle, and you will be billed for your first box at the time of your initial purchase. Subscriptions will automatically renew by quarter to quarter or by year to year. Subscriptions will continue until you cancel your subscription located under your account.

Please verify that billing information is up to date. We may not have been able to bill you this month, and will lead to a delay in receiving your Alpha Ice Box. If this is the case, please email us at

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